widgix - tools for web marketing and research

We know our apps aren’t perfect. In fact we know better than anyone where the frayed edges are, the dirty little secrets are hidden, and the bodies are buried. And this is as it should be.

We work on improving these areas daily. Now conpare this with a large email service provider we are both familiar with. We’ve dealt with their product for years, and for years we’ve seen the same problems, and gotten the same answers. Total disbelief that their API could really be taking close to a minute to respond was the reaction that persisted this entire time. But hey, who’s complaining?

We’ve certainly been on the other side of the customer service desk, and know how frustrating it is to have to wait for what seems like an eternity for what should be a simple fix. So, our goal here at Widgix is to never have that happen. We know our applications can’t be perfect, and we want your feedback — it is the best way for us to make the applications you want to use. So please, let us know when you’ve got issues with SurveyGizmo and Co-Reg Complete, or when you think of some great new feature you’d like to have. We’re on it!

This entry was posted on Monday, July 10th, 2006 at 11:21 pm and is filed under Widgix News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.